Get the answers before you pop the question
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| Get the answers before you pop the question
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Q: Does the diamond have a G.I.A. or E.G.L. certificate?
A: The G.I.A. and the E.G.L. are the most respected and unbiased diamond laboratories in the world, giving the consumer an objective quality report of the diamond including the color, clarity, cut and carat weight. Without an objective report from an independent lab, the grading becomes merely the opinion of the salesperson.
Diamonds Direct SouthPark has the largest inventory of G.I.A. certified diamonds and E.G.L. certified diamonds in the southeast, thus making sure each customer is absolutely sure of the quality for their diamond. |
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Q:
Are G.I.A. certified diamonds or E.G.L. certified diamonds really being offered to me at prices that are significantly lower than average retail prices?
A: For years Diamonds Direct SouthPark sold exclusively to retail jewelry stores, now we are selling directly to you. We sell our diamonds and diamond jewelry at prices that are below the Rapaport Price List. The Rapaport Price List is the widely accepted diamond dealer price list that retailers use to list merchandise. We are able to do so because at Diamonds Direct SouthPark you are buying directly from the source without a series of middleman markups. |
Q: Does the diamond have a full 30 day money back guarantee?
A: Our policy at Diamonds Direct SouthPark is to give each customer a full 30 day money back guarantee (not a store credit) on the purchase of a diamond. This guarantee cannot be offered from a dealer who does not own the diamond he is selling. We want you to be thrilled with your diamond, not stuck with it. |
Q: What if I find the same quality for less?
A: Our guarantee to you: If within 90 days of your purchase you find a lower price on the same quality diamond anywhere in the United States that is an E.G.L. certified diamond or G.I.A. certified diamond, Diamonds Direct SouthPark will match it and give you 10% of the difference. |
Q: Would I get a full refund towards a future upgrade?
A: At Diamonds Direct SouthPark we offer a lifetime upgrade. Just keep the original receipt for a diamond you buy from us, then if you want to trade it in later we’ll give you the full amount of your original purchase toward the purchase of a new diamond of greater value. No, you do not have to double the amount of your purchase. If you buy a diamond today for $4000 and want to trade it in a year for a diamond that costs $4200, you’ll have to pay only $200. |
Q: What do I get with my purchase of diamond jewelry or other Diamonds Direct jewelry?
A: Every diamond solitaire purchase at Diamonds Direct SouthPark includes:
FREE mounting…(our presentation mounting) • FREE sizing • FREE GIA certification or EGL certification and FREE appraisal for insurance purposes • FREE maintenance inspections • FREE cleaning • Lifetime upgrade.
The team at Diamonds Direct Southpark is here to ensure service does not end when you walk out the door with your purchase! Diamonds Direct SouthPark delivers the highest levels of quality, value and personal service. Your total satisfaction is guaranteed! |
Q: What are my financing options?
A: Diamonds Direct SouthPark offers no interest financing for up to 6 months for approved customers. This gives you up to 6 months interest free to pay for your purchase.
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