OUR GUARANTEES

30 Day money back guarantee.
Our policy at Diamonds Direct Southpark is to give each customer a full 30 day money back guarantee (not a store credit) on the purchase of a diamond. This guarantee cannot be offered from a dealer who does not own the diamond they are selling. We want you to be thrilled with your purchase, not stuck with it.

Unbeatable lifetime upgrade.
At Diamonds Direct Southpark we offer a lifetime upgrade for a diamond you buy from us. If you want to trade it in later, we’ll give you the full amount of your original purchase towards the purchase of a new diamond of greater value. No you don’t have to double the amount of your purchase like you do with most other places. If you buy a diamond today for $4000 and want to trade it in a year for a diamond that costs $4200, you’ll have to pay only $200.

Price protection guarantee.
If within 90 days of your purchase you find a lower price on the same quality diamond anywhere in the United States that is certified by the E.G.L. or G.I.A. Diamonds Direct Southpark will match it and give you 10% of the difference.

Added value guarantee.
Every diamond solitaire purchase at Diamonds Direct Southpark includes: Free mounting…..(our presentation mounting). Free Sizing. Free Certification from G.I.A. or E.G.L., a Free appraisal for insurance purposes, Free maintenance inspections, Free cleaning and polishing. Our service does not end when you walk out the door with your purchase! Diamonds Direct Southpark delivers the highest levels of quality, value and personal service. Your total satisfaction is guaranteed!

Financing Options.
Diamonds Direct Southpark offers no interest financing for up to 6-15 months to approved customers to pay for your purchase.